iOSDev

24x7 iOS Development Support


A platform to provide customers with iOS assistance.
Our developers are available around the clock to help manage iOS projects.

Hassle Free

Most of our customers have an application developed but have no time to maintain it, that is where we can help.

Ease of Use

Have a concern on your application, raise the ticket, provide the link to the code and we will correct the issue.

Platforms

We manage all iOS and tvOS devices by using the native iOS programming languages: Objective-C and Swift.

Service Catalog

List of our current support tasks below

Support Area Items
iOS Core - Install and setup Xcode
- Install and setup cocoapods/carthage in project
- Implement version control
Maintenance - Review code base
- Evaluate performance
- Clear out Xcode warnings and errors
Administrative - Optimise images and icons
- Troubleshooting iTunes Connect and App Store items
- Correct code signing issues
- Perform code backups to public/private repositories
- Aligning to the App Store Review Guidelines 
Platform - Upgrade to utilise the latest iOS versions
- Upgrade to latest Swift version
Development* - Combining Swift with Objective-C projects
- Modifications to workflows of an application
- Add analytics to the application
- Implement crash reporting solutions

Process Timeline

These are the steps on how the process works at iOSDev.

Confidentiality

We are here to assist in acheiving the same goal, to develop a working iOS solution.
So to clarify any legality you may have, when you sign-up we will get a non-disclosure agreement (NDA) confirmed so that you have piece of mind and we can get down to fixing and maintaining the project.

Escalation

Fill in the short form which will create a ticket for the issue/request and one of our 24x7 specialists will initiate the workflow.
Remember the more information you provide the better.

Tasks are defined based on the Service Catalog.

The Magic Happens

Our specialists have a resolution target to be completed within 24 hours for a single issue, we will provide an update on completion.

Flex

$ 149 incl GST
per month


  • 5x Support Requests
  • 24x7 Support
  • Full Service Catalog Support
  • Push Notification Management

Professional

$ 99 incl GST
per month

  • bi-annual subscription
  • Unlimited 24x7 Support Requests
  • Full Service Catalog Support
  • Proactive updates
  • Push Notification Management
  • 24x7 Support

Enterprise

$ 299 incl GST
per month

  • bi-annual subscription
  • Unlimited 24x7 Support Requests
  • Enterprise Development Product
  • MDM setup and assistance
  • Push Notification Management
  • Full Service Catalog Support
  • Proactive updates

FAQ

It is a subscription-based service, available 24/7, 365 days of the year.
We assist and resolve issues relating to iOS software development in all forms; iPhone®, iPod®, tvOS® and the Apple Watch®.

The main objective is to provide peace of mind and comfort knowing that you have an iOS expert available anytime to help you solve iOS problems.
In addition it will save you a considerable amount of time in regards to maintenance or even just simply getting your app into the app store.

Most of our clients have gone out and hired a freelancer/company to build their ideal mobile application.

Every year Apple® bring out a new version of operating system and updates that may or may not work on your application. Developing mobile applications is not a 'do it once, then forget' approach unfortunately the technology is changing rapidly.
 
Our current target audience is those who want to make sure their application does not fizzle away due to lack of attention.

Now going to the other side of the spectrum, we can assist those who already understand and develop for this platform but are unable to find the time to perform certain task. (Some have even started working here).

Please check out the Service Catalog for our current list of support items.

A non disclosure agreement (NDA) is used to safeguard a person or business’s confidential information.

This means if you disclose information to us, we as the receiver agree not to disclose any information to another source.

You will be asked to sign and confirm the NDA when you sign-up for a package and a copy will be sent to your email.

Additionally in accordance with our Information Security Policy, your information will be kept confidential and we are GDPR compliant.

CONTACT FORM

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Contacts

Email: contact@iosdev.com.au 
Phone: +61 488 544 186